Electronic Medical Record Software CLIENT SERVICES

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CLIENT SERVICES

When you select eMDfix, you are selecting much more than the best EMR system. You're also selecting our Client Services department, where professionals who are at your service, dedicated to responding to your questions and issues in a knowledgeable manner.

At Balianti, we understand that the quality of service our clients receive is at least as important as the software itself. We are committed to handling your questions as quickly and thoroughly as possible. Our response time is measured in seconds and minutes, not in hours and days. Every call is tracked in our state-of-the-art tracking system, which is continuously monitored by three levels of management.

Professionals

The professionals in our client services department have vast experience with technology and healthcare, affording them the ability to understand the complex issues of today' healthcare environment, and how to assist our clients in using their computer system to address these issues.

Technical support

Technical support and client services are offered via telephone (toll-free) as well as Internet. Our on-line services include access to our Knowledge Base,

Other Services

Frequently asked questions On-line Customer Satisfaction Survey, User Meeting schedules, and Training Seminar schedules. In addition, software support inquiries may be submitted on-line, providing a convenient way to ask non-urgent, detailed questions, at times that are most convenient for you.

Balianti is committed to customer service. We realize you have a choice in software providers, and we will always continue to strive for 100% client satisfaction

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Free EMR No gimmicks, no hidden cost, its all free for you, please Contact Us and we will set you up with a free EMR.